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SchmittTech
Mackay QLD · Taking on new customers

Tech
trouble?
We’ll sort it.

Computers, internet, phones and scams — for homes and businesses around Mackay. We turn up, explain it properly, and tell you the price before we start.

How we usually find itHow we leave it
  • We come to you
  • Works around your roster
  • First chat is free
  • Plain English, always
02What we do

Three things, done properly.

Most of what we see comes down to gear that was never set up right in the first place. We fix that — then keep it that way.

01

Help & Repairs

Something's broken, slow, or just won't behave.

  • Computers and laptops that have given up
  • Wi-Fi and internet that keeps dropping out
  • Email, printers and phones that stopped working
  • Your photos and paperwork backed up, so you never lose them
02

Setup & Upgrades

Getting your gear working properly from day one.

  • New home, new office, or moving premises
  • Internet that actually reaches the shed and the yard
  • Replacing old gear without losing a thing
  • Written down afterwards, so it's yours to keep
03

Scam & Security Protection

Keeping your money, your accounts and your photos safe.

  • Fake invoices and dodgy emails — and how to spot them
  • Getting you back in when someone takes over an account
  • Making sure one bad click can't stop the business
  • Quiet help with personal matters too
03Try it yourself

Four things wrong with this invoice.

This is the scam that takes the most money off local businesses — a real supplier's invoice, copied, with the bank details swapped. Tap the marked spots and see if you'd have caught them.

From:Build Supply Co

Build Supply Co

ABN 00 000 000 000

Tax Invoice

INV-40118

Timber, framing — 90x45 MGP10$4,180.00
Delivery — Mackay$180.00
Total due$4,360.00

Payment required to keep your delivery slot.

BSB
064–000
Account
1234 5678
Name
0/4

Tap any of the four highlighted spots on the invoice to see what gives it away.

05Your privacy

What we see stays with us.

Sometimes the computer problem is the smallest part of it. If something has happened that you would rather nobody knew about, that stays between you and us.

If it’s something you’d rather not put in an email, just say “private matter” when you get in touch. We’ll sort out a better way to talk before you tell us anything else.

We don't talk about customers

Not at the pub, not online, not to anyone you work with or compete against.

In writing if you want it

Happy to sign a confidentiality agreement before you tell us anything at all.

We only look at what we need

We're there to fix the problem, not to go through your things.

Personal matters too

Someone in your accounts, photos you can't get rid of, a phone that doesn't feel right. Handled quietly.

04How it works

No surprises, no lock-in.

You know what it costs before we start, and you are never tied into anything.

  1. 01

    Have a chat

    Tell us what's going on. That part is free, and there's no obligation.

  2. 02

    Get a price

    A clear price in plain English before anything gets touched.

  3. 03

    We do the work

    At your place, your office or your site — around your roster if need be.

  4. 04

    We stick around

    Ring us when you need us. No lock-in contracts, ever.

Where we go

Mackay first.
Further out if you need us.

We’re local, so most jobs are within an hour of town. If you work a swing or you’re on nights, tell us your roster and we’ll fit in around it.

Around Mackay
We come to you — home, office or site
Out of town
Sarina, Walkerston, Marian, Mirani and the Pioneer Valley
Anywhere
Plenty we can fix over the internet, often the same day
Coral SeaMackayWalkerstonMarianMiraniSarina
07Contact

Tell us what is going on.

One message is enough to start. We reply with a plain assessment and what it would cost — no obligation.

Phone
TODO_PHONE
Hours
Mon–Fri 8am–6pm · nights and weekends if that suits your roster

This opens your own email app — nothing is stored on this website. Email isn’t private, so if it’s a sensitive matter just write “private matter” and we’ll find a better way to talk.